[frigotec.be] - Privacy Policy

Introduction

This Privacy Policy describes the practices of Frigotech ("we", "our" or "the Company") regarding information collected from users who access our website at frigotec.be ("Site") or who share personal information with us (collectively: "Users").

Reasons for Data Collection

The processing of your personal information (i.e., any information that could potentially allow your identification by reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and to provide our services, protect our legitimate interests, and comply with regulatory (legal and financial) obligations to which we are subject. By using the Site, you agree to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to read the Privacy Policy carefully and use it to make informed decisions.

What Information Do We Collect?

We collect two types of data and information about our Users.

1. Non-Personal Information

The first type includes unidentified and non-identifiable information concerning one or more Users, which may be made available to us or collected through their use of the Site ("Non-Personal Information"). We do not know the identity of the Users from whom this Non-Personal Information was collected. Non-personal information collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language settings, access time, etc.) to improve the functionality of our Site. We may also collect information about your activity on the Site (e.g., pages viewed, online navigation, clicks, actions, etc.).

2. Personal Information

The second type comprises Personal Information, i.e., individually identifiable information that identifies an individual or is reasonably likely to allow the identification of an individual. This information includes:

• Device Information: we collect Personal Information from your device which includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information regarding your activity on the Site.

How Do We Receive Information About You?

Your Personal Information is collected in several ways:

• When you voluntarily provide your personal data by registering on our Site;
• When you voluntarily provide your personal data by registering on our Site;
• When you use or access our Site in connection with your use of our services;

Use of Information

We do not rent, sell, or share User information with third parties, except as described in this Privacy Policy. We may use the information for the following reasons:

• To communicate with you: by sending you messages regarding our services, providing technical information, and responding to any customer service inquiries you may have;
• To communicate with you and inform you of the latest updates and new services;
• To present advertisements to you when you use our Site (see the "Advertising" section for more details);
• To promote our websites and products (see the "Marketing" section for more details);
• To conduct statistical and analytical surveys to improve the Site.

In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliates, and subcontractors.

Sharing with Third-Party Providers

In addition to the reasons mentioned in this Privacy Policy, we may share Personal Information with trusted third-party providers (who may be subject to different jurisdictions worldwide), for the following reasons:

• To host and operate our Site;
• To provide you with our services, including a personalized display of our Site;
• To store and process said information on our behalf;
• To present advertisements to you and help us evaluate the success of our advertising campaigns to allow us to retarget our users (where applicable);
• To offer you marketing offers and promotional content related to our Site and services;
• To conduct research, technical diagnostics, or analytics;

We may also disclose information if we believe in good faith that such disclosure is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies (including our Privacy Policy), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property, or safety of our company, our users, yourself, or any third party; or (vi) for the purpose of collaborating with law enforcement, and/or where we deem it necessary to enforce intellectual property or other legal rights.

User Rights

You may request to:

• Receive confirmation of the processing of personal information concerning you (or a notice of non-processing of your personal information, as applicable) and access your stored personal information, as well as additional information.
• Receive a copy of the personal information you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
• Request the rectification of your personal information that we store.
• Request the deletion of your personal information.
• Object to the processing of your personal information.
• Request that we restrict the processing of your personal information.
• File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

Data Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for its collection, considering the requirements applicable to the situation and the need to destroy outdated and unused information as soon as possible. Under applicable laws and regulations, we will maintain records containing customer personal information, account opening documents, communications, and any other required information. We may correct, complete, or delete incomplete or inaccurate information at any time and at our sole discretion.

Cookies

Our trusted partners and we use cookies and other technologies in our related services, including when you visit our Site or access our services. A "cookie" is a small piece of information that a website assigns to your device while you are viewing the site. Cookies are very useful and their use can serve different purposes, including allowing you to navigate efficiently from one page to another, enabling the automatic activation of certain features, remembering your preferences, and allowing you to interact with our Services more quickly and easily.

Types of cookies used:

• a. "Session cookies" which are stored only temporarily during your browsing session to allow normal system use, and are deleted from your device when you close the browser;
• b. "Persistent cookies" which are read only by the Site, which are recorded on your computer for a fixed period and are not deleted when the browser is closed. These cookies are used when we need to recognize you during repeated visits, for example, to allow us to save your preferences for your next login;
• c. "Third-party cookies" which are placed by other online services that manage content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but we may associate the personal information we store about you with the information stored and obtained through cookies. You can delete cookies by following the instructions in your device preferences. However, please note that if you choose to disable cookies, certain features of our Site may not function properly and your online experience may be limited.

Google Analytics

We also use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they view, etc. We use the information collected by Google Analytics only to improve the Site and its services.

Third-Party Data Collection

Our policy applies only to the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties or sites on the Internet, different rules may apply to their use or disclosure. Therefore, we encourage you to read the terms of use and privacy policy of each third party to whom you voluntarily disclose your information. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, including any third parties to whom we may disclose your information as set forth in this Privacy Policy.

How Do We Protect Your Information?

We pay close attention to the implementation and maintenance of the security of the Site and your information. Although we implement reasonable measures to protect information, we cannot be held responsible for the acts of persons who gain unauthorized access to or abuse our Site, and we offer no formal, implicit, or other warranty to prevent such access.

Advertising

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses information about your use of the Services to serve advertisements targeted to you (for example, by placing third-party cookies on your web browser).

Marketing

We may use your Personal Information, including your name, email address, phone number, etc., ourselves or through subcontractors, to provide you with promotional content regarding services that we believe may interest you. Out of respect for your right to privacy, we include in this promotional content means to refuse receiving new promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists. Please note that even if you unsubscribe to stop receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt out. These may include customer service messages or administrative notifications.

Business Transaction

We may share information in the event of a business transaction (e.g., the sale of a substantial part of our business, merger, consolidation, or asset sale). In the aforementioned cases, the recipient or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Updates or Changes to this Privacy Policy

We reserve the right to periodically modify or revise the privacy policy; material changes will take effect immediately upon posting of the revised privacy policy. The latest revision will be available in the "Last Modified" section. Your continued use of the Platform, following the notification of such changes on our website, constitutes your acknowledgment and acceptance of such changes and your consent to abide by them.